SaaS & technology
Vancouver has one of North America's densest SaaS clusters. We automate support triage, customer success, and CRM enrichment for tech teams scaling without hiring.
Your Vancouver team is carrying work AI could take off their plate: the reporting, the manual handoffs across SaaS, professional services, distribution, and the plant floor. Taycon AI is based here, and we deploy AI agents and automation straight into the systems you already run, live in weeks and measured by the hours it gives back. No new headcount, no year-long roadmap.
Vancouver has one of North America's densest SaaS clusters. We automate support triage, customer success, and CRM enrichment for tech teams scaling without hiring.
Lower Mainland distributors automate inventory reporting, supplier monitoring, and warehouse anomaly detection across POS, WMS, and ERP.
Vancouver legal, accounting, and consulting firms automate document generation, client reporting, project tracking, and billing.
Western Canadian manufacturers deploy AI sales agents and automate production data flow from shop floor to ERP.
BC finance teams automate variance analysis, compliance reporting, and risk modeling with AI decision intelligence.
Vancouver retailers and eCommerce operators automate demand forecasting, inventory intelligence, and customer operations.
Support and success teams sorting tickets, ops staff rekeying orders between systems, finance chasing invoices. Predictable work that fills the day for people you hired to do more.
Your CRM, ERP, fulfillment, and support tools running as silos, reconciled in spreadsheets, with the operational reports leadership needs rebuilt by hand every week.
Leadership waiting on weekly compiled reports while stockouts, churn signals, and margin leaks show up at month-end instead of when they happen.
Order and ticket volume climbing faster than headcount, every new warehouse or product line adding manual process, growth that keeps costing you another hire.
Customer health and pipeline scored on instinct, fulfillment and support performance you only see after the fact, no live read on what is actually working.
You know AI can take real work off your SaaS, services, or operations team, but you are not sure where to start or what payback to expect.
Support automation, CRM intelligence, and predictive success. Triage agents route tickets, enrichment agents update records, and churn models surface at-risk accounts before renewal.
Explore →Mid-market · EnterpriseConnect your existing systems and automate the cross-system reporting and manual operational work, with real-time visibility across the business.
Explore →Small business · Mid-marketConnect the CRM, ERP, and helpdesk that do not talk, and remove the exporting, reformatting, and re-entry that eats your team's week.
Explore →We map the workflow, every manual step, system, and handoff, and pinpoint where AI creates the most measurable impact, before a line of code is written.
We design the AI models, data flows, integration points, and the human oversight model. You review and approve the architecture before we build.
We build and integrate directly into your tools, with parallel testing against real data before go-live, so there's no disruption to live work.
We track performance against the baseline from Discovery and refine on real output and feedback until it's running at full effectiveness.
Professional services firm · Vancouver, BC · AI strategy engagement
A 120-person management consulting firm was producing 40 to 60 proposals a month, each taking a senior consultant two to three days to research, draft, and format, eating capacity that should have gone to billable client delivery.
Taycon AI started with a two-week discovery audit, mapped the full proposal workflow, and built automation that drafts and formats proposals from the firm's own content and prior wins, with consultants reviewing rather than starting from a blank page.
Proposal drafting dropped from days to hours, and senior consultants got that capacity back for client work.
Yes. We're based in Vancouver and run in-person discovery sessions across Metro Vancouver when it helps. Most ongoing work runs remotely on Pacific Time, so the cadence stays flexible.
An AI opportunity assessment runs 1 to 2 weeks. A pilot deployment of one workflow in production runs 4 to 8 weeks. A full multi-phase program runs 3 to 6 months. We scope every engagement before committing to a timeline.
Strongest fit with Vancouver SaaS companies, Lower Mainland distribution and logistics firms, professional services practices, and mid-market manufacturers across BC.
Engagements scope to the work and its complexity. A free intro call will point you to the right starting point for your situation, with no obligation.
Yes. Every engagement is designed around your existing stack. We integrate with the CRM, ERP, and helpdesk you already run rather than asking you to replace them.
A 20-minute call to see how we can help and find the right starting point. No deck, no obligation.
Book a free intro call