Privacy Policy

This policy explains how Taycon AI collects, uses, and protects your personal information. We are committed to handling your data responsibly and in accordance with applicable Canadian and United States privacy laws.

Last updated: April 10, 2026

This Privacy Policy applies to Taycon AI ("Taycon AI", "we", "us", or "our"), operating at tayconai.com. By using our website or services, you agree to the terms of this policy.

1. Who We Are

Taycon AI is an AI consulting firm based in Vancouver, British Columbia, Canada, providing AI strategy, AI agents development, workflow automation, and decision intelligence services to organizations across Canada and the United States.

For privacy inquiries, you can reach us at info@tayconai.com or by phone at 1 (888) 596-2735.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us or when it is automatically collected through your use of our website.

Information you provide directly:

• Name and contact details submitted through our contact form or intro call booking
• Email address when you contact us or subscribe to updates
• Company name, role, and information about your business situation when inquiring about services
• Any other information you choose to share in communications with us

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms that brought you to our site
• Cookie data (see Section 7 for details)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and communicate about potential or active engagements
• To schedule and prepare for intro calls or consultations
• To deliver our consulting services to clients
• To send service-related communications you have requested
• To improve our website and understand how visitors use it
• To comply with legal obligations
• To protect the security and integrity of our systems and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

For individuals in Canada, we collect and process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Our legal bases for processing include your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.

For individuals in California or other US states with applicable privacy laws, we process your information based on consent, contractual necessity, and legitimate interests as permitted under those laws.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We work with third-party providers who assist in operating our website and delivering our services (such as website hosting, analytics, and scheduling tools). These providers are contractually obligated to protect your information and use it only as directed by us.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
• With your consent: We may share your information in other ways with your explicit consent.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations. Contact form submissions and inquiry data are typically retained for up to 3 years unless you request deletion. Client engagement data is retained for 7 years for legal and accounting purposes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and understand how our site is used. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. We use Google Analytics for this purpose. These are only set with your consent.
• Preference cookies: Remember your consent choices and preferences.

You can control cookies through the consent banner displayed when you first visit our site, or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality. For more information about Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Withdrawal of consent: Withdraw consent for processing at any time where consent is the legal basis
• Portability: Request your data in a structured, machine-readable format where applicable
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at info@tayconai.com. We will respond within 30 days. For Canadian residents, if you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

9. Cross-Border Data Transfers

As a company operating across Canada and the United States, your information may be transferred to, stored in, or processed in countries other than your country of residence. We take appropriate measures to ensure that your information is protected in accordance with this policy and applicable laws wherever it is processed.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. CASL Compliance

If you are located in Canada, our commercial electronic messages are sent in compliance with Canada's Anti-Spam Legislation (CASL). You may unsubscribe from commercial messages at any time by contacting us at info@tayconai.com. We will process your unsubscribe request within 10 business days.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@tayconai.com
• Phone: 1 (888) 596-2735 (toll-free, Canada and USA)
• Address: Taycon AI, Vancouver, British Columbia, Canada